Informasjon om korona

Nye midlertidige avbestillingsvilkår og hvordan Dyreparken forholder seg til koronaviruset. Les her.

Tirsdag 25.02.2020
Klokken 14:21

Informasjon om korona

Nye midlertidige avbestillingsvilkår og hvordan Dyreparken forholder seg til koronaviruset. Les her.

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Information in English

Few parks cover such a variety as Kristiansand Zoo and Amusement Park. 11 km east of Kristiansand you will find the most beautiful and natural zoo and amusement park, with scenery and environment in abundance.

Dyreparken Zoo and Amusement Park

Kristiansand Zoo and Amusement Park is Norway`s most frequently visited attraction covering an area of 150 acres of wild Nordic terrain. It is totally different from other European zoos, which are characterised by bars and heavy padlocks. In Dyreparken, the animals have wide open spaces in which to roam – however, the visitors are still able to get up close to observe some of the most beautiful animals – like the red panda, which is threatened by extinction.

The park is 11 km (6 mi) east of town. Dyreparken is a complete park, consisting of an entertainment park; a theme park; and a zoo. The zoo contains an enclosure for Scandinavian animals such as wolves and moose, a large breeding ground for Bactrian camels, and exotic animals such as alligators, orangutans, Siberian tigers and a variety of apes and monkeys. The Africa exhibition allows you to move along a bridge observing native savanna animals such as giraffe and zebras.

In an open air area you will find some of the smaller monkeys run wild amongst the trees and swing on the ropes while you can move amongst them! Inside the rain forest, in the humid atmosphere, dark and scary passages lead the way to crocodiles, alligators and many other reptiles – You will find more than 138 different species living in as much freedom as possible in a natural environment.

The park has many kilometres of good paths throughout, to enable visitors the possibility to roam for hours. Dyreparken is working very closely with the World Wild-life Foundation to help save animals under threat of extinction.

A trip to Cardamom Town (Kardemomme by) is recommended. The town is based on a well-known children’s story written by Thorbjørn Egner and you will meet all the Kardemomme by’s characters from the book in the park’s main season!

The neigbour park,  Badelandet,  is a bathing area with heated swimming pools and fun waterslides. Watch the Pirates battle it out from the Black Lady ship (Den Sorte Dame), while you enjoy an ice cream. It’s paradise for both young and old…

Hotels
Close to the park, we can offer you and your familty to stay overnight in a very special atmosphere. The pirate village hotel Abra Havn consists of 171 apartments, and Dyreparken Safaricamp where you live in a safaritent with comfy bed and internet. We also recommend you to check out Dyreparken Hotel, located close to the Park entrance.

FAQ: Tickets and booking

1: In Abra Havn, the biggest pirate shacks can house up to 8 adults and children + up to 2 children between the ages 0-2 in baby cribs.
2: In Cardamom Town, up to 12 adults and children + up to 2 children between the ages 0-2 in baby cribs can stay in one house (number 20).
3: In Dyreparken Hotel, up to 4 adults and 2 children + up to 2 children between the ages 0-2 in baby cribs (in a junior suite).

NB! Online booking is limited to 3 pirate shacks, houses or rooms in the same order. Orders exceeding this must be made in additional rounds.

A username is used to log on to Min Side (My page) to check an existing order, to renew one or more year-round tickets or to edit you personal information. You will receive a username and password in separate emails when you order something online for the first time.

In most cases, the username will be your email address. For those who have been transferred from the old ticket system and did not have an email, the username will be a number (your customer number). The same goes for those who did not present an email address when buying a year-round ticket at the ticket booths or at Guest Services.

If you have forgotten your username or password, or have not received one, contact us by sending an email to post@dyreparken.no.

If you have or are planning on buying multi-day tickets, you will have access to the Zoo and Amusements park (Zoo ticket) and the Water park (Water Park ticket) the amount of days you have bought. For safety reasons, all children have to be 10 years or older to venture alone in the Water Park. Multi-days tickets will be date spesific, and must be used the following day(s) from the first visit day.

Tickets:
Free for children below 3 years old.
“Children”: From the day the child has turned 3 years old.
“Adults”: From the day you turn 14 years old.

Year-round tickets:
Free for children below 3 years old (up until the day they turn 3).
“Children”: From the day the child turnes 3 years old.
“Adults”: From the day you turn 14 years old.
“Age retired”: From the day you turn 67 years old.

NB! Age limits are counted from the day you come to visit, not the day you order. Remember that children have to be at least 10 years old to venture alone in the Water Park.

With a combo ticket, you can go back and forth between the Zoo and the Water Park. NB: For safety reason, children must be 10 years or older to venture alone in the Water Park.

For combo tickets lasting two/three/four days, you can walk between the parks on all of the days.

Yes, you can make a reservation as you order your tickets for the Captain Sabertooth-show or after you have booked, by entering your booking reference in the menu option “Tilleggsbestilling” and continuing to step number 3 in the booking.

You can also buy a pre-packed goodie bag with various pirate snacks that you can bring to the show. This is available for everyone, regardless of whether you are dining at Sjørøvergrillen or not.

The Park receives many requests for aid to entrance tickets to the Zoo and the Water Park, which we are able to grant through the Park’s ticket fund and other selected authorities.

Click here to apply. 

The Park also collaborates with NAV and some municipalities. To apply for financial aid through any of these, contact NAV or your municipality directly.

For special cases, please contact us by sending an email to post@dyreparken.no.

FAQ

Below, you will find a collection of the most common questions from our guests.
Can’t find what you’re looking for? Contact us by sending an email to post@dyreparken.no.

No, dogs and other animals are not allowed inside the Zoo or Water Park, but you can still make sure your dog is happy while you’re enjoying the day.

By the entrance to the large parking lot outside Dyreparken Hotel, you will find the Zoo’s kennel, where we can house 74 dogs. The cages have roofs, but you have to look after your dog yourself throughout the day.

After placing your dog in the cage, you have to make sure you get your hand stamped before leaving the Zoo again, so that you can go in and out to look after the dog. The Zoo is not responsible for your dog during your visit.

Eukanuba is the Zoo’s collaborator for dog food. When you get a key and lock in Guest Services, you also get a food bowl and 1 kilo of Eukanuba dog food.

Cage rental has a NOK 50 deposit and NOK 50 rental fee, and you will get your deposit back when you return the key at the end of the day. The cages cannot be reserved and follow the principle of “first come, first serve”.

Questions?
For questions, call the Guest Services at +47 97 05 97 00 (press 1)

Do due fire hazard, barbequing in the parks is prohibited.

This is also the case for the parking lots. We do not rent out disposable grills, but we do offer a variety of eateries. During winter season we arrange a common bonfire in the area Nordic Wilderness.

Yes, of course! You can bring your own food to the Zoo and the Water Park, and we have several benches and outside tables where you can enjoy your food.

Remember that barbequing is not allowed in the Zoo, Water Park or parking lots.

You can withdraw money at almost all of the shops and the ticket booths. There is also an ATM by Laumanns Lager in Kjuttaviga.

During high seasons, there is a NOK 80 fee per day for parking in the Zoo’s parking designated parking lots. If you order your parking ticket online it will only cost NOK 50.

During low seasons, parking is free. Year-round ticket holders have free parking year round. Electric cars do not have to pay a fee, and el-cars have reserved parking at two of the parking lots. Parking overnight with a car, RV or buss is prohibited.

NB: Barbequing is prohibited in the parking lots.

Reserved a hotel stay?
Parking is included in a hotel stay in Abra Havn, Cardamom Town and Dyreparken Hotel. You will get a validated parking slip at the reception where you check in (in Abra Havn for Abra Havn/Cardamom Town guests, and at Dyreparken Hotel for hotel guests).

Parking areas for hotel guests:

Cardamom Town: By the main entrance (P2).
Abra Havn: Outside the reception in Abra Havn.
Dyreparken Hotel: Outside the hotel, the reserved parking spots are marked in red.

Handicap parking:
There are some handicap parking spots, located right outside the main entrance area (P2)
Parking fee
During high season (summer), there is a NOK 80 fee per day, for parking, NOK 50 if you buy online. The NOK 80/50 is per car, so be aware of that if you have more than one car, trailers, busses, etc., that use more than one parking space you will have to buy more than 1 parking ticket. During the rest of the year, parking is free for everyone. Year-round ticket holders park free of charge.

Overnight parking is not allowed (except for Dyreparken Hotel, Cardamom Town and Abra Havn guests.)

Parking spots:
These parking lots are available close to the park:
1: South exit (P1): Parking lot by the South exit.
2: Main entrance (P2): Parking lot outside the Guest Services/Dyreparken Hotel.
3: South side of Highway 18, by Sørlandets Travpark (horse racing track) (P3): When P1 and P2 are full, visitors will be directed here.
4/5: On extra busy days, visitors will be directed to park inside the racing track, by Sørlandshallen or by Epona Ryttersenter. Shuttelbusses leaving every 10 minutes will be scheduled from the Epona Ryttersenter.

Electric cars:
Electric cars park free of charge. There are several parking spots in P1 and 4 reserved spots in P2.

These spots are registered on the website for Agder Elbilforening and are a part of the national database Norstart.

Just log on to www.picsolve.com/dyreparken. Enter the picture reference number from the receipt. The image will then appear. Register as a user to download and share images.

The picture has to be downloaded within 20 days – after that, the image will be deleted and you cannot download it.

For further assistance, contact help@picsolve.com

Go to our website www.dyreparken.no/jobb

This page will always be updated on information regarding available summer jobs and other positions.

Abra Havn - The pirate hotel

The pirate hotel Abra Havn is just a cannonball shot away from the Dyreparken Zoo. Enjoy being a part of the story and not just a spectator!

More about Abra Havn

Kristiansand Zoo and Amusement Park

Yes, all the activities inside the parks are free once you’re inside. The only additional costs are for the games in the carnival area Båtbasaren and the games at KuToppen. If you would like to preorder tickets to a spesific departure with «Reisen gjennom Hakkebakkeskogen» or «Klatremustur» each ticket will cost NOK 40. If you would like to preorder tickets to a specific tour at Hakkebakkeskogen Movie Studio, each ticket will cost NOK 30. This is of course optional, and these attractions will be free of charge if you do not preorder any tickets and queue up.

– Bicycles, scooters, roller skates and skateboards are not allowed due to the safety of other guests.
– It is prohibited to bring dogs or other animals inside the Park.
– Barbequing is prohibited due to fire hazard, and this rule applies to the Zoo, the Water Park, Abra Havn, and all the parking lots. We do not rent out disposable grills, but we do have a variety of eateries.
– Smoking is prohibited inside the Zoo, Water Park and Abra Havn. There are designated areas for smoking (by the cheetahs, the Nile, the car tracks, in the back by KuToppen, and by the landing pool to Superspeed in the Water Park).
– Non-regulation behaviour will be reason to be escorted out without a refund on your ticket.
– The safety of our guests in the attractions is our employees’ top priority. Safety regulations for each attraction must be followed. Remember that children must be 10 years or older to venture on their own in the Water Park.
– Due to bad weather, the Zoo and Water Park may have to close some activities, shops and eateries.
– In the winter, sledding boards are allowed if there is snow.

Yes, several of our eateries offer gluten free food. Read more about that and other food offers here.

Yes, by the main entrance, there are luggage deposit boxes. NOK 20 for a bigger box, and NOK 10 for a smaller box.

There are several baby care rooms inside the Park. In several eateries, you can also get free baby food from Nestlè.

Baby care rooms can be found here:
– Cardamom Town
– Byparken Kiosk (right outside Cardamom Town)
– Kjuttaviga Vertshus (eatery in the middle of the Park)
– Eventyrskogen (eatery by the south entrance)
– The Tiger-area
– Vaffelstua (Waffel house)
– Ape jungle
– Babyhuset
– Guest Services (located outside of the main entrance)

The baby food producer Nestlè provide free baby food jars for all our guests with babies. These can be found at some of our eateries, e.g. Soko Mat and Gorines Pizza.

Contact the first employee you see, so that we can help reunite you with your child. During busy times, you can also contact the first aid station by the carnival area Båtbasaren.

It is a good idea to “mark” your child with the phone number of a parent or guardian. The Guest Services and ticket booths sell bracelets that you can write your phone number on.

For further information, follow this link:
http://www.dyreparken.no/Praktisk-informasjon/mattilbud/

Opening hours for the different places can be found on the Activities calendar.

Unfortunately, most lost items are never collected or claimed. If you lose something in the parks, we recommend you to contact us immediately (within 14 days) and provide the date for you visit.

All lost items are registered by the date they are brought in, and is kept at Guest Services by the main entrance. All items of value are sent to the Kristiansand police department two times a year, approximately March 15th and August 30th. All other items are kept for 14 days and then collected and sorted. Trinkets are thrown away, while clothes, shoes, toys, etc. are sent to orphanages (usually in Brazil).

Send a request to post@dyreparken.no or call +47 97 05 97 00 and press 1 if you are missing an item after visiting us.

There are limited seating for wheelchair users at the show, so please contact us as soon as possible if you would like to order one of these.

To order wheelchair seating, contact Guest Services by calling +47 97 05 97 00 (press 1).

Yes, you can! There are two alternatives:

1. Visit the store by the main entrance and buy the itmens there.

2. Buy a product in the online store that cost the same and has the approximate same size/weight, and specify that you wish another product (remember to check for the comment when you pay). Before you do this, make sure that we have the product in stock.

For questions about this, send an email to varesalg@dyreparken.no.

We rent out both single strollers and twin strollers, NOK 400 for twin and NOK 350 for single. You will get NOK 200 back when you return the stroller along with a receipt, before closing. NB: Strollers cannot be reserved.

We can offer both manual and electric wheelchairs. The amount of wheelchairs available for rent may vary according to the different seasons. Wheelchairs can be reserved in advance, just call the Guest Services at +47 97 05 97 00 and press 1.

You pay NOK 200 when you get the wheelchair, and you will get NOK 100 back when you return the wheelchair along with the receipt, before closing. For year-round ticket holders, you only pay a NOK 100 deposit, which you get back when you return the wheelchair.

During the high season and early/late summer, there is a manned trolley rental just inside the entrance. This costs NOK 70, whereof NOK 20 will be returned when you return the trolley, along with the receipt before closing.
NB: Trolleys cannot be reserved.

Some trolleys are reserved guests staying in Cardamom Town.

During the winter months, there is no manned rental. A certain number of trolleys will be in the park for free use.

No, dogs and other animals are not allowed inside the Zoo or Water Park, but you can still make sure your dog is happy while you’re enjoying the day.

By the entrance to the large parking lot outside Dyreparken Hotel, you will find the Zoo’s kennel, where we can house 74 dogs. The cages have roofs, but you have to look after your dog yourself throughout the day.

After placing your dog in the cage, you have to make sure you get your hand stamped before leaving the Zoo again, so that you can go in and out to look after the dog. The Zoo is not responsible for your dog during your visit.

Eukanuba is the Zoo’s collaborator for dog food. When you get a key and lock in Guest Services, you also get a food bowl and 1 kilo of Eukanuba dog food.
Cage rental has a NOK 100 deposit, which you get back when you return the key at the end of the day. The cages cannot be reserved and follow the principle of “first come, first serve”.

Questions?
For questions, call the Guest Services at +47 97 05 97 00 (press 1)

Do due fire hazard, barbequing in the parks is prohibited.

This is also the case for the parking lots. We do not rent out disposable grills, but we do offer a variety of eateries. During winter season we arrange a common bonfire in the area Nordic Wilderness.

Yes, of course! You can bring your own food to the Zoo and the Water Park, and we have several benches and tables outside where you can enjoy your food.

Remember that barbequing is not allowed in the Zoo, Water Park or parking lots.

You can withdraw money at almost all of the shops and the ticket booths. There is also an ATM by Laumanns Lager in Kjuttaviga.

During part of the year, there is a NOK 80 fee per day for parking. During the rest of the year, parking is free for everyone. Year-round ticket holders park free of charge all year round. There are a few reserved spaces for electric cars at two of the parking lots where you can charge for free. Parking overnight with a car, RV or buss is prohibited.

NB: Barbequing is prohibited in the parking lots.

Reserved a hotel stay?
Parking is included in a hotel stay in Abra Havn, Cardamom Town and Dyreparken Hotel. You will get a validated parking slip at the reception where you check in (in Abra Havn for Abra Havn/Cardamom Town guests, and at Dyreparken Hotel for hotel guests).

Parking areas for hotel guests:
Cardamom Town: By the main entrance (P2).
Abra Havn: Outside the reception in Abra Havn.
Dyreparken Hotel: Outside the hotel, the reserved parking spots are marked in red.

Handicap parking:
There are some handicap parking spots, located right outside the main entrance area (P2) and in front of Dyreparken Hotel.

These parking lots are available close to the park:
1: South exit (P1): Parking lot by the South exit.
2: Main entrance (P2): Parking lot outside the Guest Services/Dyreparken Hotel.
3: South side of Highway 18, by Sørlandets Travpark (horse racing track) (P3): When P1 and P2 are full, visitors will be directed here.
4/5: On extra busy days, visitors will be directed to park inside the racing track, by Sørlandshallen or by Epona Ryttersenter. Shuttelbusses leaving every 10 minutes will be scheduled from the Epona Ryttersenter.

Just log on to www.picsolve.com/dyreparken. Enter the picture reference number from the receipt. The image will then appear. Register as a user to download and share images.

The picture has to be downloaded within 20 days – after that, the image will be deleted and you cannot download it.

For further assistance, contact help@picsolve.com

www.dyreparken.no/jobb.
This page will always be updated on information regarding available summer jobs and other vacancies.

Badelandet (The Water Park)

Yes, there are many lifeguards in the Water Park. They have all gone through a first aid class and received proper training in CPR. The life guards work on rotation, so there can be up to 10 life guards present at once, depending on weather conditions and number of visitors.

All children under the age of 10 require supervision from someone over 18 years old. Parents/guardians must look after their children from the second they come and until they leave. This also applies to children over 10 years old who do not know how to swim.

No, only the pool areas are safe from the pirate ships and ghosts that haunt their treasures.The only exception is Stranda/the Beach.

No, but the Zoo’s Kennel is located right on the parking lot not far from the main entrance. A key and padlock to a dog cage can be picked up at Guest Services. These can not be reserved, and there is a NOK 100 deposit for locks.

Due to safety reasons, you cannot bring your own parasol, as we do not wish a sudden gust of wind to whisk it away.

Yes, and you can read more about them here.

Yes! For more information about how you can rent these, check out this link: http://www.dyreparken.no/Badelandet/Om-Badelandet/Garderober/

All shops and eateries can make cash withdrawals, and do not require that you to buy anything. Bank cards are accepted almost everywhere in the Water Park (Visa, AMEX, Diners, Master/Euro).

Yes, but the outside pools will be closed if there is lightning and thunder. If we experience few visitors, the number of open eateries may be reduced.

Smoking is prohibited in the Water Park, except for one smoking area at the end of the Superspeed. This is a clearly marked area.

Due to fire hazard, these are not allowed inside the area or in the parking lots.

Unfortunately, we can not guarantee a lounge bed for all our guests when they come to visit. That is why we ask families to not occupy more beds than what they need.

We do not rent out swimming outfits, but you can buy one in the Water Park.

We do not rent out towels, but you can buy one in the Water Park.

 

FAQ: Cardamom Town

The reception in Abra Havn is open 24/7 (a 8-minute walk from the Zoo’s main entrance). There is a selection of groceries (milk, spreads, bread, etc.), toiletries, and diapers. There are also grocery stores at Sørlandssenteret (2 minutes by car, 15 minutes walking). Dyreparken Hotel offers dinner each night, and there is also a small kiosk in the reception that is open 24/7.

Order dinner? During summer, several of the eateries in the Zoo are open until 7 pm, such as Kjuttaviga Vertshus. These do not require a reservation, except for Sjørøvergrillen.

A simple bandit’s breakfast is included in Cardamom Town during the summer season.

 

It is possible to rent a crib for children under 3 years old. That includes bedding.

The price varies depending on the season. You can book a crib at the same time as you make your reservation, or call Booking on +47 97 05 97 00 (press 2, then 1) on weekdays between 9 am and 4 pm.

We have special offers for schools and kindergartens. The offer is available on weekdays in specific periods.

 

The key you receive at check-in also gets you into the Zoo outside opening hours. You use a separate entrance door for this, located to the left of the main entrance.

 

Each Cardamom Town-house has two reserved parking spots right in front of the main entrance. Each house also has its own trolleys, located next to the parking spot.

Bedding and towels are included. If you want the beds to be ready when you arrive you can purchase this under «Tilleggsprodukter» (NOK 50 for each bed).

You can explore the park as much as you want during and outside opening hours. During twilight, we recommend bringing a flashlight and venturing around the Nordic Wilderness-area. With fairy tale-like surroundings, you can hear the animals padding, the owls hoots at the top of a tree, and maybe even spot the glowing eyes of the lynx hiding in the shrubbery. Excitement for young and for old!

 

Cleaning is included in the price, but we ask all our guests to remove dishes from the dishwasher.
Bedding and towels can be put in the laundry bags by the door.

Check-in is from 3 pm in the Abra Havn reception.

Check-out is no later than 11 am, and the keys can be dropped off at the Guest Services by the main entrance.

Dogs and other pets are not allowed in Cardamom Town. During the day, dogs can be put in the Zoo’s kennel outside of the park.

The entire sum must be paid when you make your booking. Check “Cancellation and conditions” under questions about Abra Havn.

* Bedding, a small and large towel, parking and cleaning. Entrance tickets is not included, and must be bought separate. The tickets must be valid from the day of arrival and thoughout the day of departure.

* Also included in selected periods:
23.06.18 – 05.08.18: Simple bandit’s breakfast
23.06.18 – 04.08.18: Tickets to the show Sirkus Jesper

Year-round ticket holders get a half-off discount in October. This can be booked through the booking services.

If your stay overlaps between two seasons, the price is calculated based on you departure day, e.g. if you arrive Friday in pre-summer and leave on Saturday in high season, your price will be based on the high season.

You can choose between houses for 5, 7 and 12 people.

All the houses are equipped with: Bedrooms, bathrooms with showers and toilets, living room with television, small kitchen with a refrigerator, two stovetops, a kettle, utensils, pots and pans.

The acitivites in Cardamom Town vary depending on the season. Two be certain the actors are present during your stay, go to the daily program.

Prices: Vary according to season.

 

You can read about the conditions for booking a stay in Cardamom Town here.

Cancellation
For cancellations made more than 30 days prior to the arrival date, there is a NOK 250 fee per house.
For cancellations made between 30 and 15 days prior to the arrival date, 50% of the amount you have paid will be refunded.
For cancellations made less than 15 days prior to the arrival date, there will be no refund.

Packet and campaigns
For packets and campaigns, the conditions below follow:

1. A) Packets and campaigns including overnight stay and dated show tickets, cannot be cancelled or be refunded. The only exception is if the cancellation is made by the organiser. Show tickets cannot be changed. The hotel stay may be changed up to 30 days prior to the arrival date, for a NOK 250 fee.
2. B) Packets and campaigns including overnight stay and entrance tickets to the Zoo/Water Park, cannot be cancelled or be refunded. The hotel stay may be changed up to 30 days prior to the arrival date, for a NOK 250 fee. Any additional cost will be added. Packets are sold at a limited amount, in a limited time and shack categories, and any changes presupposes availability.

 

FAQ: Dyreparken Hotel

Dyreparken Hotel is located by the main entrance to the Zoo and Water Park. The hotel is quite unique, and is shaped as Noah`s Ark.

Train: Get off at Kristiansand Station. Right outside, you will find taxi and busses. Go to www.nsb.no for more information.

Bus from downtown Kristiansand: Use route 100, M1 or 01. For bus schedules, go to www.akt.no.

Bus from Oslo and Stavanger: From Oslo the bus stops by the Zoo. From Stavanger the bus stops at Scandic Hotel Sørlandet (located on the other side of the highway across from the Zoo). For bus schedules, go to www.akt.no.

Bus from Arendal: Bus 100 stops by the Zoo on its way to Kristiansand, and by Scandic Hotel Sørlandet on its way to Arendal. For bus schedules, go to www.akt.no.

Plane: Kristiansand Airport Kjevik is located 11 km from Dyreparken.

Check-in: from 3 pm
Check-out: no later than 11 am

Luggage can be kept in our luggage area if you arrive early, or if you would like to spend the day in the Zoo or Water Park until departure.

 

You will find a large parking lot just outside the main entrance. Parking is free of charge for our hotel guests. Handicap parking is located right in front of the hotel`s main entrance.

 

Yes, you can. If you would like to bring your pet to your hotel room, please let us know in advance. A NOK 200 fee (per night) will be added to your bill.

 

– Each room has its own fridge, kettle and bathroom with shower. Some rooms have a balcony facing the Zoo and Captain Sabertooths World, and if you would like one of these look for «balkongrom m/sjøutsikt» when booking your stay.
– You can rent a baby cot for a fee. The fee differs from high season (NOK 300) to low season (NOK 200). This amount will be a one-time fee per stay.
– It is prohibited to smoke inside the hotel, but you`re allowed to smoke at certain designated areas outside.
– The hotel has 160 rooms, including several handicap rooms and allergy friendly rooms.
– Free unlimited internet access.
– Large playroom for the kids (open from 7 am – 11 pm).
– Free access to the fitness room during your entire stay.
– Kiosk in the reception area open 24/7.

 

Monday – Friday: from 06.30 – 09.30
Saturday – Sunday: from 07.30 – 10.30.
Different opening hours during holidays and the summer season may occur.

Breakfast is included in your accommodation during off-season. During high season, you will have different breakfast options to choose from when booking your stay.

Tickets to the Zoo and/or Water Park is only included if you buy one of our package deals. If you would like to by accommodation and tickets separate, remember that tickets bought online is always cheaper than buying them at the ticket booths by the main entrance (there will be a NOK 50 difference).

 

You can read about the conditions for booking a hotel stay at Dyreparken Hotel here.

A non-prepaid booking can be cancelled free of charge until the day of arrival.

All bookings can be cacelled with full refund within 24 hours after the booking was finalized.

Cancellation (prepaid bookings): 
For cancellations made more than 30 days prior to the arrival date, there is a NOK 250 fee per hotel room.
For cancellations made between 30 and 15 days prior to the arrival date, 50% of the amount you have paid will be refunded.
For cancellations made less than 15 days prior to the arrival date, there will be no refund.

Packets and campaigns: 
For packets and campaigns, the conditions below follow:

1. A) Packets and campaigns including overnight stay and dated show tickets, cannot be cancelled or be refunded. The only exception is if the cancellation is made by the organiser. Show tickets cannot be changed. The hotel stay may be changed up to 30 days prior to the arrival date, for a NOK 250 fee.
2. B) Packets and campaigns including overnight stay and entrance tickets to the Zoo/Water Park, cannot be cancelled or be refunded. The hotel stay may be changed up to 30 days prior to the arrival date, for a NOK 250 fee. Any additional cost will be added. Packets are sold at a limited amount, in a limited time and shack categories, and any changes presupposes availability.